Terms of service

Terms and Conditions of Sale

This website is operated under the MANED brand.

By placing an order on this website, you agree to these Terms and Conditions of Sale.

1. Products

We make every effort to present our products as accurately as possible. Slight differences in appearance, particularly in color, may occur depending on your screen or between product batches.

2. Prices

The prices displayed on the website are those applicable at the time of purchase. The total price, including any applicable shipping fees and taxes, is shown before you confirm your order.

3. Orders

All orders placed through the website are subject to product availability. Once your order has been confirmed, you will receive a confirmation email.

We reserve the right to cancel and refund any order in the event of an obvious error, suspected fraud, or product unavailability.

4. Payment

Payment is due immediately when the order is placed. The available payment methods are those displayed at checkout.

5. Shipping

Shipping times and conditions are set out in our Shipping Policy. Any delivery times provided are estimates and may vary depending on the carrier or destination.

6. Returns, Refunds and Guarantee

Returns, refunds, and MANED’s satisfaction or money-back guarantee are governed by our Return and Refund Policy.

7. Defective or Incorrect Products

If you receive a defective, damaged, or incorrect product, please contact us as soon as possible with your order number and, where possible, photos of the issue so that we can provide an appropriate solution.

8. Limitation of Liability

To the extent permitted by applicable law, MANED shall not be liable for damages resulting from improper use of the product.

9. Governing Law

These Terms are governed by Swiss law, without depriving consumers of any mandatory protections applicable in their country of residence.

10. Contact

For any questions regarding an order or these Terms, you can contact us at:

Email: support@maned.shop