All our PRIM8 gear undergoes serious testing and every single product is carefully selected before it reaches you. If, however, you received an unlucky product rest assured we've got you covered with a 30-day money-back guarantee.
To be eligible for a return you simply have to provide the proof of purchase and send back your item in its original packaging.
Please contact us at firstname.lastname@example.org to arrange a return or an exchange so we can give you all the details.
As soon as you send us the return tracking details, we’ll process your full refund, no questions asked. You'll get a refund within 24 hours!
Don’t worry if you ordered the wrong size! We’ll immediately arrange an exchange after you contact us.
The returns, refunds and exchanges are FREE of charge.